01
The aviation system
Airlines, airports, air navigation, regulators, manufacturers, suppliers, and the dependencies between them.
Domain briefing · Product teams
Build for aviation after you understand how it works.
A focused crash course for product managers and product owners who need the operating context behind the requirements, language, and decisions of aviation professionals.
Register your interestFor product leaders
Joining an aviation product, preparing discovery, or aligning a team that is new to the domain.
Built around practice
Learn how work moves across roles and systems—not only what the acronyms stand for.
Safety-aware
Build a working appreciation for regulation, human factors, and the cost of ambiguity in operational environments.
Course outline
The context behind better product decisions
02
Roles and real workflows
How flight crew, cabin crew, dispatch, maintenance, ground operations, and air traffic work across one operation.
03
Safety and regulation
Why aviation products are shaped by traceability, controlled change, reporting, compliance, and risk management.
04
Operations under pressure
What disruption, handovers, time-critical decisions, and degraded systems mean for product requirements.
05
Human factors
Workload, fatigue, situational awareness, communication, and why a technically correct interface can still fail its users.
06
Language and discovery
The vocabulary, questions, and research habits that help product teams earn trust and avoid false assumptions.
Expected outcome
Leave with a map, not a glossary.
- Map the main organisations, roles, and operational dependencies.
- Ask stronger discovery questions and recognise missing context.
- Discuss safety, compliance, and human factors with greater precision.
- Translate aviation constraints into clearer product decisions.
Course in development
Tell us what your product team needs to understand.
We are collecting interest and shaping the format around real team needs. Share your product context, audience, and the aviation questions you are trying to answer.
Enquire about the course